How we roll

We take the time to make sure you get what you are looking for.

We do this through several appointments:

  • We have a no obligation Design Consultation at least a week or two before your session at your home to make sure we understand your reason for contacting us. We love to hear the stories that each of our clients have. Sometimes it’s to get a portrait to use on the company website at work or social networking sites, and sometimes it’s to capture your family at this point in time. Whatever the case is, we love hearing your story. You have already reviewed our website and Facebook page, so we know our style matches what you are interested in. During the Design Consultation we make sure we understand what you're looking for. Here's the things we discuss. 

1.  Personalities – to make sure we capture everyone’s personality.
2. Location - do you want studio portraits? Outdoors? If outdoors, is there a park you enjoy (will a permit be needed?) or will we use your backyard?
3. Clothing – to make sure the picture flows.
4. Any special considerations - as an example - a portrait of dad just isn't dad without... or mom has issues that prevent .....
5. Final products – during this section we actually create a mock invoice so you know what the final payment will be. At this point, this is a no obligation consultation – so you can decide you don’t want to move forward, or can push out the session date to save a little more. If you decide you need a payment plan, we can work that in also at this point in the process.
6. If everything sounds good, we pick a session date and rain date (if doing an outside session), sign the paperwork and we collect the reservation fee. 

 All of this sets the stage for how we set up your session.

  • Session: We bring the studio (backdrops, lights, etc) to your home for the session. There is no reason to rush around and make sure you have all the things you need before you leave and then dread that something got left behind at the studio. It’s all at your house. You have full access to your hair and makeup supplies and your full wardrobe and kid’s toys. We bring our lights and backdrops based on what was discussed during your Design Consultation and set up the studio in your home.  If you prefer outdoor images, we will bring professional lighting gear with us to the location we agree upon.
  • We have an In-Home Viewing and Ordering appointment for anyone who would like to see your images. This is typically one month after your session date. When your images are ready we will come to your home once again. You are invited to have anyone and everyone come who would like to see the images we captured during your session. Once the slideshow is over, we’ll narrow down the choices and pick out your favorites. We'll then figure out which ones will be used for those products we discussed during your Design Consultation and other products if you decided you want others. That initial mock invoice was just a guideline, so it's completely able to be changed at this point. If you want to handle all the ordering, or if Grandma wants to come and order all her own items, it’s completely up to you.

Our final appointment with you is when we deliver your products. About one month after your viewing and ordering appointment, we'll contact you that your products are ready. If you’re like most of our clients, (and us!) your life is already full and busy and you don’t need one more step to complete this project. Your products come ready to hang on your wall, show off, or give away. No additional trips to get framing done, or order anything online.

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